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Release
a year ago

Streamline Your Support Flow: Ordergroove & Gorgias Beta Takes Flight!

Tired of context-switching chaos and frustrated customers? Gear up for the Ordergroove & Gorgias integration, your ticket to a streamlined support workflow and happier customers. Say goodbye to platform juggling: Access Ordergroove data – customer info, past orders, and subscription details – directly within Gorgias.

Imagine this:

  • Faster resolutions: No more tab hopping, just lightning-quick ticket handling. Find everything you need in one place, keeping customers satisfied and agents efficient.
  • Deeper connections: Understand each customer's story instantly. See their purchase history, preferences, and past interactions, leading to personalized and informed conversations.
  • Actions on autopilot: Cancel subscriptions, update addresses, and manage orders – all from within Gorgias! No more feature hunting or context switching. It's like having a built-in Ordergroove control panel in your support console.

Our early testers are already reaping the benefits:

  • “It's definitely cut down on clicks for tickets, which makes things great.” - No more click fatigue!
  • "Just one simple click, and it pulls up their account right away." - Instant customer context, every time.
  • "Canceling a subscription or changing their date... super helpful!" - Take key actions without ever leaving Gorgias.

But remember, this is just the first chapter! We're constantly iterating and improving based on your feedback. This beta is your chance to shape the future of Ordergroove & Gorgias support superpowers.


Ready to level up your support game?

- Get the details: Learn more about our Gorgias integration’s capabilities.

- Join the beta: Here's the documentation to connect Ordergroove to Gorgias. Experience the efficiency firsthand!

Avatar of authorBryan Walcott