We are excited to bring a critical enhancement to Order Placement by allowing visibility into the progress of orders being placed. With this enhancement, you’ll be able to:

• Have visibility of how many orders need to be placed
• Have visibility of how many orders were successfully placed
• Have visibility of how many orders failed to be placed
• Have visibility of when orders are being placed or when they were last placed

We are excited to share that we made a performance update to how Ordergroove initially ingests a store's product catalog from Shopify.

Previously, when a new Shopify store onboarded with Ordergroove, there was a delay in syncing the store's Shopify catalog with Ordergroove. It could take up to 30 minutes or more for a new merchant to see their products listed on the Ordergroove Products page. With this release, we improved the process so that the store's product catalog is added to Ordergroove immediately. Now when Shopify merchants go to the Products page after onboarding, they will see all of their products listed. 

We are super excited to be live with our Promotions v2 Alpha release! Promotions v2 is an updated version of the "Promotions" tab within Ordergroove's admin (RC3). It includes enhancements across various promotion types, including:

• Create new automatic discounts without affecting existing subscribers
• View a summary of all automatic discounts that have ever been live for your program
• View Shopify discount codes directly in RC3
• Easily define shipping rates and free shipping settings from the same page

To learn more about Promotions v2 please visit Knowledge Center. If you'd like to participate in the Alpha program please contact your Ordergroove team or reach out to me directly at andrew.magne@ordergroove.com. More to come soon!

Many of you have told us about needing to know the details about specific items in an order placed by Ordergroove.

We've added some hidden line item properties for recurring orders now!

In the above screenshot, both items look like subscriptions. But if you look at the "ordergroove.item.type" you'll see the first product is a subscription and the second one is a one-time product (added via Instant Upsell). 

There are some additional details on the subscription item, such as the subscription public ID (for API calls back to Ordergroove), the subscription start date, and the original order ID when the subscription started. Lastly, the subscription also has a field called extraData, which is a string of any data you've sent into the Ordergroove via API.

 Reminder: these are actually hidden line item properties, so your customers won't see them. But you can see and use them from the Shopify Admin.

As always, if you're interested in participating in this alpha, you can email me directly at amal.alam@ordergroove.com.

Previously users only had the ability to filter by monthly date ranges within the RC3 analytics page. This was a frustrating experience for users who wanted to see daily metrics, or specific date ranges of their data. We've updated the analytics page so you can filter by any date range you'd like. 

We heard that name alone wasn't enough to distinguish between products in the product config UI, so we now provide the ability to search by SKU. Visit the product config page to try it now. 

Some of our merchants have mentioned to us that they like to use customer-level tags to identify subscribers. They use this for marketing purposes or creating custom experiences on their website.

Now you'll be able to identify customers on your Shopify store as "Active Ordergroove Subscriber" or "Inactive Ordergroove Subscriber."

Active Ordergroove Subscriber - subscriber with 1 or more subscriptions

Inactive Ordergroove Subscriber - subscriber that has canceled all their subscriptions

If a customer never subscribed, we won't tag them.

This feature is currently in alpha, so if you're interested in using this feature feel free to email me directly at amal.alam@ordergroove.com

We've heard from many of you that you use Shopify's order tags to create integrations with data and analytics systems. 

In order to support you to do this, Ordergroove will now tag subscription orders as "Ordergroove Subscription Order" for merchants using Shopify's Subscription APIs. This feature is released as alpha, so if you're interested in getting your orders tagged feel free to reach out to me directly at amal.alam@ordergroove.com.

We're excited to share that our Shopify merchants will now be able to offer customers the ability to purchase subscriptions using Shop Pay. Shop Pay is an accelerated checkout that Shopify provides to allow customers to purchase from stores with one-click. It's a great way to drive conversion on your store.

This feature is officially in General Availability (GA) and is available to any merchants using Shopify Payments or Authorize.net on the new Shopify Subscription APIs. You do not need to configure anything specific for Shop Pay. If you have Shop Pay on your store already, then your customers will be able to use it with subscriptions.

If you are unsure if you're using the new APIs, you can reach out to us at help@ordergroove.com. 

P.S. Apple Pay and Google Pay are coming soon!

We know that our Shopify customers rely heavily on discount codes to drive business, and we're happy to announce that you'll soon be able to leverage discount codes for your subscription program.

This feature is currently in an Alpha testing phase as we gather feedback from some of our early users. If you are interested in joining the Alpha please reach out to your Ordergroove team or email me directly at andrew.magne@ordergroove.com.

If you'd like to read more about the Alpha there is a Knowledge Center article that details out our approach. I'm looking forward to bringing discount codes to all of you soon!