Gone are the days of endlessly troubleshooting API authentication! With our latest release, we've greatly simplified the two ways you can authenticate with Ordergroove's API framework. Use the Application API Keys for server-to-server requests and the Storefront API Key for calls straight from the client.

Some highlights:

- Both key types can be retrieved straight from https://rc3.ordergroove.com/keys/ without creating a support ticket.

- Both types of authentication have prebuilt code snippets for you to copy and paste, meaning you never need to worry about signature generation again!

- Enhanced documentation that clearly highlights which auth types are supported for each API endpoint.

Please reach out with any feedback or questions, and happy building!

- Andrew

Ordergroove's Early Access Program is out now. Our new program allows merchants to try out features and settings before officially releasing them to the public. Benefits include:

• Special access
• Dedicated support 
• Direct line for feedback to guide development roadmap

Get started now or reach out to your dedicated Customer Success Manager to learn more about the program.

We have some big analytics upgrades planned for 2024, including peer groups, revenue targets and more! 

But in order to provide the most accurate peer groups possible, we need your help. Please fill out the basic information in the brand new My Store page. You can update the information as many times as you need.

Head over to your My Store page now to take a look!

Hello developers! We have introduced new filters to query order and subscription records on both their "created" and "updated" dates. This will save you time developing with our APIs and improve the performance of your applications. For more details please visit our developer documentation.

We can't wait to see what you build!

Today we’ve released Recovery Optimizer out to the wild, and we couldn’t be more excited! Enjoy benefits like reducing passive churn and increasing retention revenue. 

Auto-Optimize is now live for all merchants. Keep an eye on your Recovery Rate and Recovered Revenue over the next few weeks and months as they reach for the sky. 🛫

Note: Your payment retry settings may be adjusted to maximize recovery. Explore Recovery Optimizer on the payments page!

 Our little Reports page is all grown up and moved out of Analytics. You can now access the Reports page under Data in the top navigation. 

We have great news for SMS fans! Our Ordergroove x Attentive integration is now in open Beta!

With our Attentive integration, you can now seamlessly message subscribers through both SMS and email directly from your Attentive account, enhancing your customer engagement strategies. Including:

-  Access to a suite of custom Ordergroove events designed to help you segment your customers by status and activity

- Transactional messaging journeys, reaching your customers through their preferred channels

- Subscription engagement by targeting non-subscribers with opportunities to subscribe

This is a Beta 🔧 We’ll regularly add additional features and functionality. Please remember that the new integration may increase Attentive spending as you send more SMS messages.

Get started today by visiting Settings > Integrations, or read more in the Knowledge Center.

Here's why you'll love it:

• Simple and Intuitive: Our step-by-step process makes bulk cancellation or subscription swaps a breeze. No more guesswork or confusion—just a smooth and straightforward experience.
• Subscriber Insights: Access an exportable list of active subscribers for the affected product. Know exactly who's impacted to tailor your outreach strategy.
• Instant Calculations: Get real-time calculations of how many subscriptions will be swapped or canceled based on your changes. 
• Clear Confirmations: Receive a crystal-clear confirmation email that summarizes the discontinuation process. No more uncertainty—just complete peace of mind.

Get started today by visiting the Ordergroove Product page, clicking on any product and scrolling to the new discontinue section. 

Back again with more enhancements to our API endpoints:

- 1-click action APIs make 1-click actions available for headless merchants

- Filter customers by email address

- Filter items by place date

- Single call to set all subscriptions to use the same shipping address

If you have feedback or suggestions please email me at andrew.magne@ordergroove.com.

Happy building!

Hello developers!

We've been hard at work to make sure we're giving you the best experience possible, and we're thrilled to announce we've added a few new filters to our API endpoints.

- Filter orders by place date

- Filter addresses by live status

- Filter subscriptions by shipping address id

We're not done yet - so stay tuned for more updates! If you'd like to submit an idea for an API filter or sorting mechanism that would make your life easier, please email me at andrew.magne@ordergroove.com.

Happy building!