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Enhancement
3 years ago

Revoked Payment Methods on Shopify

Sometimes a customer's payment method will become revoked, due to expired cards, invalid information, or sometimes because the customer used the same card again.

Ordergroove will now mark these payment methods as unusable in our system, so customers will see accurately which card can be used and charged for their upcoming orders.

Also, we will no longer attempt to update a customer's merged and revoked cards on Shopify. This situation occurs when a customer updates an existing payment method to the same details as another one. This can cause issues with updating payment in the future and during Order Placement.

Avatar of authorAmal Afroz Alam