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Release
2 years ago

Order Metrics, Payment Rejections, and Recovered Revenue, oh my!

Ordergroove has been busy cooking up one of our most requested features - a brand-new analytics tab, hot out of the oven. With the release of our new orders tab (beta), you now have visibility into your order success, rejection & recovery rates!


The orders tab includes top-level key metrics such as:

  • Total and successful orders
  • Rejected orders
  • Retried and recovered orders
  • Recovered $$

You can dig into each of these areas including breakdowns of rejected order reasons, or take action by downloading associated user and order information. 

No more guessing as to what order was rejected, and how much revenue was impacted. Best of all, it’s clear how much revenue is automatically recovered! For more details and a breakdown of everything on the orders tab, take a look at our new article in the Knowledge Center.

The new orders tab will be automatically added to your Analytics page. If you have any feedback please send it to help@ordergroove.com, we’d love to hear what you think.

Avatar of authorRivkah Carl