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Release
2 years ago

Lock Down Retention with Cohort Metrics!

Retention is tough. To run a successful retention campaign, you need to understand everything about your customers - how many orders they receive, over how many months, with how much revenue spent, before they drop off. 

With the new Cohort view, all of the insight you need is pulled into one action-packed analytics tab.



Cohort metrics can be overwhelming with so many different segments and cuts, but our new release makes cohort analysis simpler: 

  • Spot trends with our new line graphs and dig into the raw data in our new underlying tables. 
  • Compare the impact of your promotions with average metrics across all your cohorts and a breakdown between cohort groups. Toggle between percentages or raw values, subscriber or subscription metrics
  • Expand graphs or download data to analyze within your own systems. 

Here’s the best part: the new cohorts tab has already been added to your Analytics page.

 📊 It’s available right now!

For more information, check out “Understanding the Cohort Analytics tab” in our Knowledge Center. The Cohorts view is still in development, and we’d love to hear your feedback. Please direct any questions, comments, or suggestions to data@ordergroove.com. 

As always, let us know how your subscription program is performing, and especially if there’s anything you’d like to see in the view as we continue to build out analytics!  

Avatar of authorRivkah Carl