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Enhancement
9 months ago

Klaviyo and Attentive Update - Two New Properties for

We’ve updated the Klaviyo and Attentive integrations with 2 new useful event properties: days_until_place_date and retries.

The new days_until_place_date property empowers your team to decrease churn risks like overstock or subscription forgetfulness by:

  • Reminding busy-inbox customers of upcoming orders not just once, but however many times you’d like–staggered at a cadence of your choice. This gives subscribers ample time to skip or delay orders if feeling overstocked.
  • Customize order reminder messages with a countdown until their next order date, so no subscriber is surprised by unexpected orders. 
  • Plus, take lengthy logins out of it by including our best-in-class 1-click delay in the same message. It’s never been easier to skip your next order with just a tap.

The retries property to the retryable order failure event that lets you know how many retry attempts have triggered. You can use this property to maximize recovered revenue by:

  • Sending tailored communications at each different order retry; encouraging customers to update their information and receive their order before the last retry attempt is made.

Read more about our Klaviyo and Attentive integrations in the Knowledge Center.

Avatar of authorChris Brown