6 months ago
Klaviyo and Attentive Update - Two New Properties for
We’ve updated the Klaviyo and Attentive integrations with 2 new useful event properties: days_until_place_date and retries.
The new days_until_place_date property empowers your team to decrease churn risks like overstock or subscription forgetfulness by:
- Reminding busy-inbox customers of upcoming orders not just once, but however many times you’d like–staggered at a cadence of your choice. This gives subscribers ample time to skip or delay orders if feeling overstocked.
- Customize order reminder messages with a countdown until their next order date, so no subscriber is surprised by unexpected orders.
- Plus, take lengthy logins out of it by including our best-in-class 1-click delay in the same message. It’s never been easier to skip your next order with just a tap.
The retries property to the retryable order failure event that lets you know how many retry attempts have triggered. You can use this property to maximize recovered revenue by:
- Sending tailored communications at each different order retry; encouraging customers to update their information and receive their order before the last retry attempt is made.
Read more about our Klaviyo and Attentive integrations in the Knowledge Center.