Need help fast? KAI, the Knowledge AI chatbot, is now in your Ordergroove Admin. Already a staple of our Help Center, KAI uses generative AI to instantly answer your questions about product features, best practices, and developer integrations – right where you work.

No more switching tabs or digging for documentation, just open KAI and get what you need, fast.

Here’s what’s new:

• In-product access: KAI is now available across key pages in the Ordergroove platform, so you can get help when and where you need it.
• Multi-source intelligence: KAI is trained on our Knowledge Center, Developer Docs, and Academy content to provide rich, accurate answers.
• Natural language support: Ask questions conversationally – KAI understands what you mean and delivers relevant guidance instantly.
• Linked resources: Get answers and direct links to deeper documentation, setup guides, and best practices.

Get started now
KAI is now live in your Ordergroove Admin, just click the chat bubble in the bottom right to ask a question. It’s still in beta and learning every day, so your feedback is incredibly valuable. Use the thumbs up/down icons in the chat to help us fine-tune responses and make KAI even more helpful.