The Customer Service App (CSA) has been completely overhauled with new UI to make it easier for your teams to navigate and take action, plus the addition of native SKU swap to manage subscribers more efficiently.

Here's what's new:

• Full visual refresh: A completely redesigned UI that's even more intuitive and easy to navigate, so teams spend less time finding what they need and more time resolving tickets.
• Native SKU swap: Support teams can now swap a subscriber's product directly in the CSA. Previously, merchants needed to cancel and re-initiate subscriptions and no longer need to do this workaround. 

A more intuitive and robust CSA means faster ticket resolution, giving your support team the tools to deliver a better subscriber experience without leaving our platform.

Get started: Please reach out via this form if you are interested in participating in the Early Access for this feature.