Prevent up to 24% of cancellations with Cancel Flows retention incentives – now configurable under our newly expanded On-Demand Incentives feature. This update consolidates Shopify discount codes and Cancel Flows incentives in one turnkey retention tool.

With On-Demand Incentives, you can create smarter, more flexible offers that keep subscribers engaged and reduce churn – all OOTB and configurable in minutes.

Here’s what’s new:

• Self-serve retention incentives – All merchants can now configure Cancel Flow retention incentives – already preventing up to 24% of cancellations for early adopters – and gaming prevention rules directly in Ordergroove.
• Unified on-demand incentives hub – Manage Shopify discount codes and Cancel Flow retention incentives in one central place.

What this means for you:

• Fight churn before, during, and after the moment of cancellation.
• Streamline incentive setup for convenience and efficiency.
• Unlock further turnkey flexibility & control.
  
  

Get Started Now

This update is now live – check it out in the Flex Incentives tab under Subscriptions. If you have questions about On-Demand Incentives or Cancel Flows, please reach out to your Ordergroove CSM or check out our KC for more details:

👉 More about On-Demand Incentives

👉 More about enhanced Cancel Flows (alpha)